Terms Of Service - Mobile Top Up

By using the Mobile Top Up service you accept the terms and conditions set forth herein, and thereby enter into an agreement with Rebtel Services S.à.r.l. All terms and conditions of the Terms of Service shall continue to be valid in its entirety, and shall, where applicable and understood from its context, also apply to the Mobile Top Up service.

Mobile Top Up Service Description

Rebtel provides you with the possibility to transfer pre-paid airtime value to a pre-paid mobile phone subscription account by use of your Rebtel Account accessed through the App ("Mobile Top Up"), on the terms and conditions set forth herein. Rebtel has the right to charge you for the use of the Mobile Top Up service. Such service fee will not be communicated to you as a separate item, but will be included in the amount that will be debited your credit card as set forth below.

By accessing the App, you will be able to purchase Mobile Top Up for transfer, in such denominations and amounts as are displayed in the user interface (from time to time), for transfer to end users with those mobile network operators and within such countries as are displayed (from time to time) in the App. Please note that themobile network operators and countries, to which you may transfer Mobile Top Up, as well as the amounts that you may transfer, may vary from time to time. There may also be maximum thresholds for the aggregate value that you may transfer during any given period of time. All values available for Mobile Top Up are stated VAT including where applicable, and inclusive of Rebtel's service charges.

The value that you purchase for Mobile Top Up will be debited the credit card that you have connected to your Rebtel Account. Please note that you are responsible for all transactions performed by use of your Rebtel Account. By completing the Mobile Top Up as set forth in the App, you authorize us to transfer the value as ordered by you, to the mobile telephone number (the "MSISDN") that you have identified. Rebtel will upon  receipt of your order for Mobile Top Up make a reservation corresponding to the cost of the value and the transfer service to your credit card, and will upon successful completion of the Mobile Top Up, debit such cost to your credit card. Funds received by Rebtel for Mobile Top Up do not constitute funds held on account for the user. Rebtel will commingle the funds with its own funds.

Once the Mobile Top Up has been successfully completed, which will be notified to you, the value transferred cannot be refunded or removed from the receiving MSISDN. Please note that Rebtel does not assume any liability should you send Mobile Top Up to the wrong MSISDN. Furthermore, Rebtel does not warrant that the Mobile Top Up service will be available at all times or free from defects.

Non-completed Transactions

Should a transaction not be successfully completed, Rebtel will notify you. A transaction can either (i) fail, meaning that the reservation of the charges to your credit card will be released, or (ii) be pending, meaning that the transaction is in progress (which may continue up to 24 hours) during which time the charge will remain reserved against your credit card, butnot yet been debited (and no Mobile Top Up value will reach the receiver MSISDN).

Should it come to your knowledge that a Mobile Top Up initiated by you, the cost for which has been charged to your credit card, has not reached the MSISDN  identified by you you shall notify Rebtel within reasonable time and provide Rebtel with underlying documentation evidencing the cost which was debited your credit card, and identifying the MSISDN to which your ordered the Mobile Top Up. Rebtel reserves the right to charge you any costs which Rebtel may have for crediting value to your credit card, if Mobile Top Up has not been successfully  completed and such failure has been caused by you.

Suspension and Interruption of your Rebtel Account

Any fraudulent use of Mobile Top Up, or any use for any illegal, improper or unethical purpose is strictly prohibited. Should Rebtel find or have reasons to believe that you are liable forany such use, Rebtel has the right to cancel your Rebtel Account immediately, without prior notice to you, and without any obligation to compensate you for any loss you may suffer due to such cancellation. In addition, Rebtel may prevent, at any time, in its sole discretion and without prior notice, any and all use of the Mobile Top Up for any reason whatsoever, including but not limited to, fraudulent patterns in the use of the service, excessive usage, unlawful use, or any other misuse. Within such prevention, Rebtel has the right to suspend your Rebtel Account should Rebtel have any reason to suspect that you misuse the Mobile Top Up. You are fully responsible towards Rebtel for all (including any fraudulent) use of the Mobile Top Up which is or can be connected to your Rebtel Account.

Furthermore, Rebtel has the right, without any liability, to refuse, restrict, limit, suspend and/or interfere or interrupt the Mobile Top Up or any part thereof, without any notice to you for the repair, improvement, and/or upgrade of such service or for any of the reasons for termination set forth in these terms, or any other business reason.

Limitation of Liability

Rebtel assumes no liability for acts or omissions of any other service provider (e.g. mobile network operator of the receiver), for information provided through your device, equipment failure or modification, or causes beyond our reasonable control, or for service outages, service limitations or interruptions. We assume no liability for any accidents or incidents which result from the use of the Mobile Top Up by you or any other person. Our liability and the liability of any underlying service provider for any failure or mistake shall in no event exceed the aggregate value for Mobile Top Up purchased by you during the affected period. We, and any underlying service provider, are not liable for any incidental, punitive or consequential damages, such as loss of profits. Neither Rebtel, nor any underlying service provider is liable for economic loss or injuries to persons or property arising from the use of the Mobile Top Up.

 

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