CRM Coordinator

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Department: CRM

Location: Stockholm HQ

Global migration is a 21st-century reality: Whether people are fleeing from something or racing towards better opportunity, finding love, or looking to experience new cultures, people are now living side by side in a new way. At Rebtel, we believe in tearing down borders – from the geographical borders that complicate international communication and money transfers to the cultural borders that keep people divided. We’re on a mission to build products serving the 2 billion modern internationals of the world. We offer work, communication, and remittance services for anyone that has crossed a border:

Our team mirrors our global audience:  we are a diverse team of people from 18 different countries that get together everyday – and we’d love for you to join us. Do you have what it takes?

Rebtel is looking for a CRM Coordinator  

Do you want to learn and grow in a challenging and multifaceted role? We’re looking for a jack of all trades that will balance creative, social and technical responsibilities. 

The Role

You will be working as part of our CRM team to manage all aspects of communication with our users. You’ll be creating content, writing copy, defining promotions, setting up campaigns, following up and drawing conclusions/making decisions based on results, maintaining and improving automated marketing flows, maintaining and updating system emails, helping out with copywriting for our website and apps and preparing communication when launching new products. 

You’ll work closely with all other teams in Rebtel to create the best user experience possible. Your efforts will have a direct impact on colleagues and users. 

The responsibility

  • Write copy for campaigns, web, apps, system emails
  • Ensure information that needs to be shared with users is clear and understandable
  • Set up campaigns in Braze
  • Follow up on campaign results and draw conclusions based on data
  • Coordinate with other departments and third parties to produce visuals/creatives for campaigns
  • Keep track of global events to tailor campaigns with insight into what people are experiencing and what they need

What we seek 

  • An eye for detail 
  • Independent and creative 
  • Responsible 
  • Organized
  • Analytical

Additional appreciated experience

  • Experience working with Braze; experience creating content; basic familiarity with HTML & CSS

We are Rebtel. People from all around the world, as of now 18 countries and more to come. We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.