How to Check Credit Expiration
Rebtel Credits
Now with Rebtel, it's easier than ever to check when your minutes or credits will expire—a feature many of you have requested!
Here’s how to check your Rebtel credits expiration:
-
-
Open the Rebtel app and tap on “Services.”
-
At the top of the screen, you’ll see a message that says:
“X of Rebtel credits expire in Y days.” -
Tap on this message to view your Rebtel Credits Activity.
-
On the Credits Activity screen, just below your balance details, look for the section labeled “Expiring Free Credits.”
-
Here, you’ll see how many days are left before those credits expire.
-
You can also find the date, time, and amount of credits added to your account in this section, including any credits that have been refunded or granted to you.
Welcome offer Minutes
The number of minutes you see depends on the offer you've purchased or if you're using a limited subscription for a specific country.
For example, if your plan includes minutes to call Cuba, you'll see your available minutes displayed when you select a Cuban number to call.
From the Home Screen, you can either search for a contact or enter a phone number manually. Once you confirm the number, you’ll see the option “Send a Mobile Top Up”, followed by the “Call” option. Right below, the app will show how many minutes you have remaining for that specific number.
Important: If you've purchased a bundle of minutes for a specific country and you enter a number from a different country, the app will show 0 minutes remaining.
Remember our support team is available for you in case of any doubts.