How does pre-booking work?

Thombs_up.pngNow with Rebtel, you can also pre-book a Recharge to be sent the day the promotion begins and arrive with bonuses to your loved ones! It's super easy! Just click HERE

Important: the pre-booking of your Recharge can only be made through our website, not from our application.

To pre-book a Recharge on the web take these steps:

1. Go to and select Cuba as a Country in the search field. 

2. Click on "Mobile Top Up" scroll down and click on "Learn More" 

3. Scroll down and then select the promotion of your choice after adding your contact's number. 

4. If you are not in a login screen will appear, if you are payment screen will show up for you to confirm payment information. 

5. Proceed to Pre-book now so that it arrives with a bonus when the promotion begins!

Note: Pre-book recharges are not charged until the promotion starts. 

Check.pngTo check the status of your booked Recharges just click on "Manage Pre-bookings" after you complete the pre-booking or you can look for "My Pre-bookings" from the Mobile Top Up screen located on your home page. 



If you wish to send a Recharge without pre-booking then you can always tab on "Send Recharge" as shown in the image below:

Important - terms and conditions:

  • If you pre-book a Recharge you will pay the day of the booking and the Recharge will be sent on the first day of the promotion.
  • If the booking is successful you will get a confirmation email and a receipt. Your contact in Cuba will also receive a confirmation SMS.
  • If a transaction fails you will get a notification for a failed transaction email. If you did not receive a confirmation message and a receipt, the pre-booking has failed. If that is the case, please click HERE or contact customer support by clicking the button at the end of this article.
  • If you are a new user, you will only be able to pre-book one Recharge. Once the promotional period starts you will be able to send more Recharges. This is a safety measure to protect your payments. If you wish to send more Recharges you can always start our calling service to extend your Recharge limits.
Remember that if you don't want to wait for a promotion you can always send a Recharge right away by selecting the "send Recharge" option.
Contact our team

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