What is Rebtel doing to ensure calling quality in a time of COVID-19?

In light of the uncertainty surrounding the Coronavirus (COVID-19) we’re doing everything we can to make sure you can keep in touch with your loved ones around the world.

 

Monitoring

We have a team working day and night monitoring all calling traffic that goes through Rebtel. Our service is running as normal, but some local network operators are experiencing high call volumes during peak hours. This can result in difficulty connecting calls, but we will keep you informed about any major disruptions.

 

Support

Our support team is here, as always, to assist you in your time of need. If we do start to experience increased volumes we ask you for your patience and understanding ahead of time. If you need to reach out please write to support@rebtel.com and we'll get to you as soon as we can.

 

Let's all take care of each other during this difficult time - we’ll do our part. 

 

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