Payment Limits

Sometimes, we need to add more credit than usual and make several payments in a row.

For security reasons and to protect our users' credit cards our payment providers defined a maximum number of successful payment attempts within a defined number of days. If you exceed this limit then your payment will get rejected. Unfortunately, this is beyond our control.

Depending on whether you are a new or an old user, this limit may vary. 

If you have any problem, please click on the "Report a problem" button at the bottom of this page and we will happily assist you the best we can.

 

 

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If you have a smartphone, you can also download our iPhone and Android apps to call cheap to your loved ones.